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118 Directory Enquiries Awards 2005 Receives Global Support

"The introduction of the Best International, Call Centre Manager of the Year, Agent of the Year and Best Marketing Campaign has given this years awards a broader appeal. All of the award categories are open to directory services anywhere in the world," commented, Managing Director of 118tracker.com, Martin Ashfield.

Entries have already been received from UK, Europe, America & New Zealand.

Entries received before the end of April 2005 receive a 10% discount. Registrations are available at www.118awards.com.

This year's event will be preceded by the International DQ/DA Conference 'Delivering Service Excellence'. The conference is designed to cover all aspects of your industry and more. Key note sessions include:

Enhanced Directory Assistance
The Mobile Perspective
Going Online
French Expectations
Integrated Marketing
Effectively Using The Media
Value of Automation
Performance Management
Industry Standards for Best Practice
People & Performance 'The Gift of Quality'
Mission Excellence

Both events will take place at the 5* Lowry Hotel in Manchester City Centre U.K.

This year's gala awards evening will be hosted by Gina Yashere the dynamic comedienne & actress that supported this years Red Nose Day by performing in the Fame Academy House.

For more information about the awards and how you can be involved visit www.118awards.com or email e-mail protected from spam bots.

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