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AOL and WebEx Team to Develop On-Demand Service for Instant Messaging Users at Work24 February 2006
Businesses and individuals looking for a secure instant messaging (IM) solution will soon have access to an innovative on-demand service that includes unparalleled collaboration capabilities. AOL and WebEx Communications (Nasdaq: WEBX), the leading provider of on-demand collaborative business applications, have teamed to create a secure, feature-rich version of the popular AIM service for businesses and at-work instant messaging users.
According to The Radicati Group, Inc., instant messaging has become a mission-critical collaboration tool for an estimated 135 million workers in organizations of all sizes, and is projected to grow to more than 477 million by 2009. Many of these users rely on consumer products such as AOL's industry leading AIM(r) service, the nation's largest online community.
Codenamed 'AIM Pro,' the new service will build on the central role that the AIM service already plays in people's work lives while offering a customized interface for business users. The new service will be available in two editions: a professional edition designed for individual professionals and small to mid-size businesses, and an enterprise instant messaging (EIM) edition with centralized administrative controls for larger corporations. Both editions of the service will work with enterprise directory services and allow users to securely chat, launch conference calls, online meetings and live demonstrations with any AIM user with just a few quick clicks to the customized AIM(r) Buddy List(r) feature.
The jointly developed service will deliver additional security as well as the unparalleled voice, video and web collaboration capabilities of the global WebEx MediaTone Network. It will allow workers to instantly connect with the more than 70 million users on the AOL(r) instant messaging network via the AOL,(r) AIM, ICQ(r) and Apple(r) iChat(tm) services. Through AOL's AIM Clearinghouse service and federation agreements, users will also be able to securely connect with existing on-premise enterprise instant messaging users.
"We are extremely pleased to be working with WebEx to offer at-work users a customized AIM experience that works in a professional environment and addresses today's business communications needs," said Brian Curry, vice president, Premium and Subscription Services, AOL, Inc. "Co-created with the recognized business collaboration leader, the new service will bring business-class IM, online conferencing, collaboration, desktop sharing and advanced multimedia services to the global workplace."
"Our new service combines the reach and flexibility of the consumer AIM service with the security, compliance and administration controls of enterprise instant messaging to create a cost-effective, zero-maintenance business and EIM solution," said Subrah Iyar, chairman and CEO, WebEx. "Over twenty-two thousand companies rely on WebEx applications every day to accelerate the pace of their businesses and optimize interactions with customers, partners and co-workers. By partnering with AOL, the nation's leading IM provider, WebEx is able to deliver an on-demand business IM solution with access to hundreds of millions of AIM and federated IM users."
Availability
The new services are expected to be available in Q2 2006.
Source: w3reports
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