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Archway Marketing Services and SP Data Partner to Serve Telecom and Financial Services14 January 2005
Archway Marketing Services (http://www.Archway.com) and SP Data (http://www.SPDataLLC.com) today announced that they will combine the strengths and resources of their respective organizations to provide a new and higher quality of customer care services to the telecom and financial services industries. Clay Perfall, CEO of Archway, commented, "We are really pleased to have partnered with Dan Plashkes and SP Data to address the customer care needs of the telecom and financial services industries. Dan and his team have demonstrated an uncanny ability to anticipate and address the service needs of these industries for many years. As a result of their ability to deliver high quality services to these strategic industries, they have a level of recognition and respect that cannot be built over a short period. Their in-depth understanding of the telecom and financial services industries will provide a tremendous complement to our own strengths in the retail, consumer products and automotive industries."
Dan Plashkes, CEO of SP Data stated, "The strength of this partnership is very exciting to SP Data, to Archway and to the many outstanding telecom and financial services organizations that we have done business with in the past. Our understanding of the needs of these organizations, combined with the operational talents and strong financial position of Archway, put us in tremendous position to meet their ever-evolving needs."
ARCHWAY MARKETING SERVICES
Since 1953, Archway Marketing Services (Archway) has been providing many of the world's leading companies with its comprehensive suite of marketing execution services, which includes fulfillment and distribution services (B2B and B2C), customer care, retail merchandising services and information management solutions. Archway employs over 2,400 full-time staff plus another 5,100 in-store merchandisers. Archway operates locations in Detroit (MI), Rogers and Greenfield (MN), Valencia (CA), York (PA), Brampton (Ontario), Winnipeg and Selkirk (Manitoba), Saint John (New Brunswick) and Juarez (Mexico). Archway is privately owned.
SP DATA LLC (SP DATA)
SP Data LLC (SP Data) is a re-launch of Canada's foremost brand in quality contact center outsourcing solutions for two sectors, the Telecommunications (Wireless, Video, IP, Radio and Broadband) and Financial Services (Mortgage, Banking, Insurance, Mutual funds and Credit Card) industries. Over the last nine years, the team has broadened its deep Canadian experience with their rapid expansion in the United States contact center outsourcing market (Sprint PCS, AOL and AT&T Broadband), and their design, development and deployment of integrated desktop and channel CRM software products (Countrywide, Nextel, DirecTV, Bank of Montreal and AOL).
Combined, the management team has established referenceable long term relationships with six of the world's ten most recognized brands, in addition to as many as 40 of the Fortune 200 companies. SP Data's goal is to help a few select large enterprises, focusing on their highest growth potential business applications. Working as partners with our clients, we develop blueprints based on thought leadership, which rapidly merges the business objectives with the contact center operation delivering meaningful revenue improvements and cost savings to our customers.
-------------------------------------------------------------------------------- Source: Archway Marketing Services
Source: PR Newswire via Yahoo
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