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First Choice Uses Precision Telecom Technologies Solutions Suite to Support Outstanding Growth7 September 2005
(PRLEAP.COM) An innovative solutions provider for the telecom industry, Precision Telecom Technologies, has expanded its customer base with the addition of First Choice, a long distance and data service provider based in Florida that serves more than 20 states across the country. The addition of Precision’s complete package of solutions has led to the rapid growth of First Choice’s business. The use of automated orders and provisioning has opened up new opportunities for the company.
“We are now able to cater to new and existing customer needs more readily, with very little strain on our budget and existing resources. The automated processes provided by the Precision software helped us effectively manage over 500% growth in our business over a 12 month period, without adding any additional support staff. These are solutions that really work and relieve our agents of unnecessary steps in the sales and service process, allowing them to reach out and satisfy more clients,” President Scott Howsare said.
First Choice has a proactive approach to creating affordable, superior service for all of its clients and affinity groups. “I think that we’ve really been able to create new avenues of success for First Choice. They already have great agents and personnel in place. They needed a system that would support their rapid grown while also helping them maintain a high level of support for their customers and sales channels. Agents and customers are now demanding service all the time, anytime, and with our online tools, that is exactly what First Choice is able to provide.” Scott Trefz, President of PTT said.
Howsare also added “The dynamics of the industry today require us to be very nimble with our product offerings. As opportunities present themselves, PTT has responded by quickly supporting any product rating and billing needs required to win the business. We are looking forward to a long and profitable relationship with Precision.”
About Precision Telecom Technologies
Precision Telecom Technologies (PTT) is a Telecommunications Software Company that provides leading edge, cost-effective back office solutions to the Telecommunications industry. PTT offers expertise to telecommunications providers in four foundational areas -1) Order/Workflow Management, 2) Customer Billing, 3) Customer Relationship Management, and 4) Distribution Channel Support. These modules are branded as the "Precise" suite of software solutions. The PTT core infrastructure helps telecom businesses support increased business volumes, serve and focus on the end user, better support and integrate with distribution channels, and reduce the overall technology costs of the organization. With its expertise, exceptional resources, flexible solutions, and personalized support, PTT provides unmatched value to their clients.
Website: http://www.precisiontele.com; Scott Trefz - President; (304) 333-2213
About First Choice
First Choice is a Florida based Carrier certified and operating in more than 20 states throughout the United States . First Choice offers a full suite of Voice and Data communications products using only the highest quality networks.
Business and Residential customers can enjoy significant cost savings by choosing First Choice for Switched and Dedicated Long Distance as well as Data and Private Line services. Whether you are a new or well established company, First Choice can assist your business in designing a solution that really works for you.
www.firstchoicetele.com; Scott Howsare - President; (407) 629-0950, ext. 112.
Source: PR Leap
All trademarks and copyrighted information contained herein are the property of their respective owners.
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