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Golden Telecom Launches a New Commercial Call Center30 November 2005
Golden Telecom, Inc. ("Golden Telecom" or the
"Company") (NASDAQ: GLDN) announced it has opened a second site for the
Company's call center specifically to offer Call Processing Center (CPC)
services to clients.
The new site has an area of 800 square meters and has 170 fully equipped
operator workplaces designed to process clients' calls. From the first day
of operations, over 50% of the new site area has been utilized for
commercial projects for clients such as Microsoft, Unified Inquiry Service,
and others.
To address the growth and further development of call center services,
Golden Telecom is already planning to further expand the CPC area and
services with a possible location of such facilities outside Moscow.
According to Svetlana Kostyukova, Head of the Customer Care Division,
"Launching of the new site means only one thing for us -- the call center
business is successfully growing. We look forward to expanding our business
and service offerings to meet the growing demand in Russia and the CIS."
About Golden Telecom (www.goldentelecom.com):
Golden Telecom, Inc. (NASDAQ: GLDN) is a leading facilities-based provider
of integrated telecommunications and Internet services in major population
centers throughout Russia and other countries of the Commonwealth of
Independent States ("CIS"). The Company offers voice, data and Internet
services to corporations, operators and consumers using its metropolitan
overlay network in major cities including Moscow, Kiev, St. Petersburg,
Nizhny Novgorod, Samara, Kaliningrad, Krasnoyarsk, Almaty, and Tashkent,
and via intercity fiber optic and satellite-based networks, including
approximately 252 combined access points in Russia and other countries of
the CIS. The Company offers mobile services in Kiev and Odessa.
Statements made in this press release are forward-looking and are made
pursuant to the safe harbor provisions of the Securities Litigation Reform
Act of 1995. Such statements include those regarding our plans to expand
our CPC service offering. It is important to note that such statements
involve risks and uncertainties, which may cause outcomes to differ
materially from those set forth in these statements. Such risks and
uncertainties include, but are not limited to, the possibility that we may
not be able to expand our CPC services as we intend. Additional information
concerning factors that could cause results to differ materially from those
in the forward-looking statements is contained in the Company's filings
with the U.S. Securities and Exchange Commission including the Company's
quarterly reports on Form 10-Q, current reports on Form 8-K filed during
2005, and the Company's annual report on Form 10-K for the year ended
December 31, 2004.
For additional information please contact:
Public relations:
Anna Chin Go Pin
e-mail: Email Contact
tel.: +7-095-797-9300
fax: +7-095-797-9332
Investor Relations:
Ranjit Singh
e-mail: Email Contact
tel.: +7-095-797-9300
fax: +7-095-797-9331
www.goldentelecom.ru
SOURCE: Golden Telecom
Source: Marketwire
All trademarks and copyrighted information contained herein are the property of their respective owners.
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