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Nortel Solutions Enhance Competitive Edge of Hospitality Sector in Caribbean and Latin America19 May 2006
Nortel(*) (NYSE/TSX: NT) is delivering enhanced mobile communication solutions designed to help hotels and convention centers in the Caribbean and Latin American (CALA) region expand their services, improve guest satisfaction and bolster profitability.
Nortel's hospitality solutions portfolio meets this sector's needs in CALA for advanced voice and data communications solutions that help create a "virtual office" environment for business travelers and secure access for staff regardless of where they are in a facility. Guests traveling for either business or pleasure can benefit from secure high-speed wireless access within the hotel to such services as e-mail, voice, data and video chat, in addition to fax, telephone and corporate applications such as Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).
Nortel solutions also help improve external online services for managing customer relationships through contact centers. With Nortel's customer relationship management solutions, hotel chains and resorts can integrate their sales, marketing and services capabilities to ensure excellent customer experiences through a variety of applications - in person, telephone, web, chat, fax and e-mail.
"Regardless of whether guests are traveling for business or pleasure, they demand the latest in mobile communications for secure services that allow true seamless mobility without interruptions while on the go," said Norberto Milan, vice president, Enterprise Networks, Nortel CALA. "With our customer- centric business solutions for this industry, we help ensure our customers enhance customer satisfaction and loyalty through the latest communication services."
"By creating a 'virtual office' environment' with mobile voice and data communications services, hotels can improve staff productivity by routing guest requests to the closest and most suitable employee wherever they are within the complex," said Milan. "With over 25 years of providing communication services to the hospitality industry globally, Nortel understands the needs of this industry and is committed to providing leading technologies to meet the sector's needs and those of its traveling customers."
As a leader in enhanced communication services for the hospitality industry around the world, Nortel also provides an added value to global hotel operators that are able to communicate easily with each other over the same system, no matter where they are located. Nortel also provides Global Services to the hospitality segment in CALA for the full network lifecycle. This includes Maintenance Services such as technical support, repair and software services. Software services provide customers regular and periodic software upgrades to improve system functionality and robustness.
Currently, recognized five-star hotel chains across the Caribbean are using Nortel's solutions on their networks. Other well-recognized hotels in the region that also use Nortel solutions include: Sheraton Hotels in Argentina, Mexico, Chile and Paraguay, Camino Real, Marriott Casamagna and Grupo Posada in Mexico, Ibero Star Group in Brazil, Vina del Mar Casino in Chile, Conrad in Uruguay and the Four Seasons in Argentina.
About Nortel
Nortel is a recognized leader in delivering communications capabilities that enhance the human experience, ignite and power global commerce, and secure and protect the world's most critical information. Our next-generation technologies, for both service providers and enterprises, span access and core networks, support multimedia and business-critical applications, and help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people with information. Nortel does business in more than 150 countries. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.
Certain statements in this press release may contain words such as "could", "expects", "may", "anticipates", "believes", "intends", "estimates", "plans", "envisions", "seeks" and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different. Although Nortel believes expectations reflected in such forward-looking statements are reasonable based upon certain assumptions, they may prove to be inaccurate and consequently Nortel's actual results or events could differ materially from its expectations set out in this press release. Further, actual results or events could differ materially from those contemplated in forward-looking statements as a result of the following (i) risks and uncertainties relating to Nortel's restatements and related matters including: Nortel's most recent restatement and two previous restatements of its financial statements and related events; the negative impact on Nortel and NNL of their most recent restatement and delay in filing their financial statements and related periodic reports (including the anticipated delay in filing the Quarterly Reports on Form 10-Q for the first quarter of 2006) causing them to breach their public debt indentures and, if the delay extends beyond June 15, 2006, their obligations under their credit facilities, with the possibility that the holders of their public debt or NNL's lenders would seek to accelerate the maturity of that debt, and causing, if the delay extends beyond June 15, 2006, a breach of NNL's support facility with EDC with the possibility that EDC would refuse to issue additional support under the facility, terminate its commitments under the facility or require NNL to cash collateralize all existing support; legal judgments, fines, penalties or settlements, or any substantial regulatory fines or other penalties or sanctions, related to the ongoing regulatory and criminal investigations of Nortel in the U.S. and Canada; any significant pending civil litigation actions not encompassed by Nortel's proposed class action settlement; any substantial cash payment and/or significant dilution of Nortel's existing equity positions resulting from the finalization and approval of its proposed class action settlement, or if such proposed class action settlement is not finalized, any larger settlements or awards of damages in respect of such class actions; any unsuccessful remediation of Nortel's material weaknesses in internal control over financial reporting resulting in an inability to report Nortel's results of operations and financial condition accurately and in a timely manner; the time required to implement Nortel's remedial measures; Nortel's inability to access, in its current form, its shelf registration filed with the United States Securities and Exchange Commission (SEC), and Nortel's below investment grade credit rating and any further adverse effect on its credit rating due to Nortel's restatement of its financial statements; any adverse affect on Nortel's business and market price of its publicly traded securities arising from continuing negative publicity related to Nortel's restatements; Nortel's potential inability to attract or retain the personnel necessary to achieve its business objectives; any breach by Nortel of the continued listing requirements of the NYSE or TSX causing the NYSE and/or the TSX to commence suspension or delisting procedures; any default in Nortel's filing obligations extending beyond July 15, 2006 for the 2006 First Quarter Form 10-Qs, causing any Canadian securities regulatory authority to impose an order to cease all trading in Nortel's securities within the applicable jurisdiction or to impose such an order sooner if Nortel fails to comply with the alternate information guidelines of such regulatory authorities; (ii) risks and uncertainties relating to Nortel's business including: yearly and quarterly fluctuations of Nortel's operating results; reduced demand and pricing pressures for its products due to global economic conditions, significant competition, competitive pricing practice, cautious capital spending by customers, increased industry consolidation, rapidly changing technologies, evolving industry standards, frequent new product introductions and short product life cycles, and other trends and industry characteristics affecting the telecommunications industry; any material and adverse affects on Nortel's performance if its expectations regarding market demand for particular products prove to be wrong or because of certain barriers in its efforts to expand internationally; any reduction in Nortel's operating results and any related volatility in the market price of its publicly traded securities arising from any decline in its gross margin, or fluctuations in foreign currency exchange rates; any negative developments associated with Nortel's supply contract and contract manufacturing agreements including as a result of using a sole supplier for key optical networking solutions components, and any defects or errors in Nortel's current or planned products; any negative impact to Nortel of its failure to achieve its business transformation objectives; additional valuation allowances for all or a portion of its deferred tax assets; Nortel's failure to protect its intellectual property rights, or any adverse judgments or settlements arising out of disputes regarding intellectual property; changes in regulation of the Internet and/or other aspects of the industry; Nortel's failure to successfully operate or integrate its strategic acquisitions, or failure to consummate or succeed with its strategic alliances; any negative effect of Nortel's failure to evolve adequately its financial and managerial control and reporting systems and processes, manage and grow its business, or create an effective risk management strategy; and (iii) risks and uncertainties relating to Nortel's liquidity, financing arrangements and capital including: the impact of Nortel's most recent restatement and two previous restatements of its financial statements; any acceleration under their public debt indentures and credit facilities, which may result in Nortel and NNL being unable to meet their respective payment obligations; any inability of Nortel to manage cash flow fluctuations to fund working capital requirements or achieve its business objectives in a timely manner or obtain additional sources of funding; high levels of debt, limitations on Nortel capitalizing on business opportunities because of credit facility covenants, or on obtaining additional secured debt pursuant to the provisions of indentures governing certain of Nortel's public debt issues and the provisions of its credit facilities; any increase of restricted cash requirements for Nortel if it is unable to secure alternative support for obligations arising from certain normal course business activities, or any inability of Nortel's subsidiaries to provide it with sufficient funding; any negative effect to Nortel of the need to make larger defined benefit plans contributions in the future or exposure to customer credit risks or inability of customers to fulfill payment obligations under customer financing arrangements; any negative impact on Nortel's ability to make future acquisitions, raise capital, issue debt and retain employees arising from stock price volatility and further declines in the market price of Nortel's publicly traded securities, or any future share consolidation resulting in a lower total market capitalization or adverse effect on the liquidity of Nortel's common shares. For additional information with respect to certain of these and other factors, see the Company's Annual Report on Form 10-K/A and NNL's Annual Report on Form 10-K and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
(*) Nortel, the Nortel logo and the Globemark are trademarks of Nortel
Networks.
For further information: Fabiana Coelho, +55 11 5644-4334, fcoelho@nortel.com
Source: newswire
All trademarks and copyrighted information contained herein are the property of their respective owners.
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