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Samsung BCS Awards King Technologies Authorized Service Center Contract1 June 2006
Samsung Business Communication Systems (BCS) today announced its authorized distributor King Technologies Inc., has been awarded a contract to become an Authorized Service Center. Under the terms of the agreement, King Technologies will provide in- and out- of-warranty repairs on the Samsung DCS, iDCS and OfficeServ(TM) families of products.
"This is a natural progression for us to extend our distribution agreement with King Technologies and establish an Authorized Service Center relationship," Steve Gobeli, vice president of Samsung Telecommunications America, Business Communication Systems Division, said. "As a trusted and recognized industry leader, King Technologies has the expertise and resources to provide the quality of service our customers expect from Samsung. We fully expect this move will serve to enhance that relationship and serve our network of dealers well."
As a Samsung BCS Authorized Service Center, King Technologies now will be able to perform factory certified repairs on all Samsung's BCS products -- including legacy and next-generation products. The company will remain an authorized distributor and continue to stock product while providing technical support to Samsung BCS dealers and resellers.
About King Technologies
King Technologies got its start in 1988 by specializing in troubleshooting and repairing electronics of all kinds. By consistently providing the highest level of quality in repair, refurbishing and remanufacturing, King became one of Inc Magazine's top 500 fastest growing companies. Based on its past, many telecommunication companies have grown to rely on King Technologies to provide new system sales and full-service technical support to their growing base of customers.
About Samsung Business Communication System
Samsung Business Communication Systems (BCS), a Dallas-based division of Samsung Telecommunications America, is the distribution arm for the company's line of business communications solutions. Targeting small- to medium-sized businesses, Samsung BCS offers an elite line of telephony-based customer premise equipment (CPE) with dynamic architecture that can accommodate tremendous growth at low incremental costs to meet a variety of communications needs. As an innovator in convergence technology, Samsung's communications telephony systems combine traditional voice and data capabilities with wireline and wireless technologies providing fully integrated, converged communications platforms and applications. In addition to CPE, Samsung BCS also offers a comprehensive line of voice processing equipment, CTI applications and wireless solutions.
Samsung Telecommunications America's parent company, Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2005 parent company sales of US$56.7 billion and net income of US$7.5 billion. Employing approximately 128,000 people in more than 90 offices in 51 countries, the company consists of five main business units: Digital Appliance Business, Digital Media Business, LCD Business, Semiconductor Business and Telecommunication Network Business. Recognized as one of the fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones, and TFT-LCDs.
For more information, please visit http://www.samsung.com/bcs or call 1-800-876-4782.
Contact:
Sadie McCrary
M/C/C for Samsung BCS
972-480-8383 x. 222
Sadie_McCrary@mccom.com
Source: prnewswire
All trademarks and copyrighted information contained herein are the property of their respective owners.
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